Claire Tills is a Ph.D. student focusing on public relations and crisis communication. She earned her B.A. in communication from the University of Maryland where she also worked as a risk communication intern with the National Consortium for the Study of Terrorism and Responses to Terrorism (START), a Department of Homeland Security Center of Excellence. Before beginning her graduate studies, Claire worked in the public relations field in the high technology sector. She is teaching Oral Communication: Principles and Practices.